Annotation. The paper considers an innovative engineering solution for the introduction of automated robotics in hotel and restaurant premises. This is explained by the need to quickly respond and adapt to changing consumer behavior. Generation Y prefers to get impressions rather than spend time on everyday worries. The older audience is more passionate about professional growth and seeks to save time on cooking. The paper describes the introduction of unmanned vehicles for food delivery-one of the most striking technotrends in the restaurant industry. The article confirms the introduction of" flexible" automation processes.