ARTIFICIAL INTELLIGENCE IN THE CUSTOMER SUPPORT SERVICE AT ENTERPRISES: CHATBOT REVOLUTION
DOI:
https://doi.org/10.30890/2567-5273.2023-30-00-084Keywords:
artificial intelligence, chatbot, informatization, efficiency, effectivenessAbstract
The study highlights the relevance of the use of artificial intelligence technologies and chat-bots in modern enterprises. The current state of implementation of artificial intelligence technologies at enterprises is analyzed. Examples of the applicationMetrics
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